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  1. WHO WE ARE:

We are New Breeze Portuguese registered trademark and we treat your personal data as co-responsible for the treatment. This means that we are jointly responsible for how we treat and protect your data.


We will use your data (collected online or in person), among other purposes, to manage your registration as a user, manage the purchase of products or services, respond to your questions, as well as, if you so wish, to send you our personalized communications .


We are legitimated to process your data on different grounds. The main thing is that we need to process them in order to execute the contract that you agree to celebrate with us when registering and making a purchase or using any of our services or functionalities, although there are other reasons that legitimize us to use them, such as the interest in answer your questions or the consent you give us to send you our newsletter, among others.


We will share your data with service providers who provide assistance or support, such as carriers so that they can reach you with your order.


You have the right to access, rectify or delete your personal data. In some cases you also have other rights, for example, to object to us using your data or the right to carry them, as we explain in detail below.



We invite you to read our full Privacy Policy below to fully understand how we will use your personal data and the rights you have in relation to it.





In this Privacy Policy you will find all the relevant information applicable to the use we make of the personal data of our customers and users, regardless of the New Breeze channel or medium (online or in person) you use to interact with us.



We are transparent about what we do with your personal data, so that you understand the implications of the uses we make or the rights you have in relation to your data: We permanently make available to you all the information included in this Privacy Policy that you can consult whenever you want and, in addition, you will also find information about each processing of your personal data as you interact with us.



Some names we will use in this Privacy Policy:

When we talk about our Platform, we are generally referring to any of the channels or means, digital or in person, that you used to interact with us. The main ones are:

  Our Website,

    Our social networks (Instagram, Facebook and TikTok)








Those responsible for processing your data are:


Maria David Magalhães and Cátia Vanessa Mouro Sousa, the two founders of the New Breeze brand with postal address: Rua Pereira Reis n209, Porto 4200- 447 and email address






Depending on the purposes for which we process your data at any given time, as explained above, we need to process one or another data which, in general, will be, depending on the case, the following:


1: your identification data (for example, your name, surname, language and country from which you interact with us, contact details, etc.);

2: economic and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.);

3: connection, geolocation and/or navigation data (if you interact with us via mobile phone, for example);

4: commercial information (for example, if you have subscribed to our newsletter),

5: data about your tastes and preferences.


How do we collect the information?


When you fill out a contact form or purchase a product on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only. 



Remember that when we ask you to fill in your personal data to give you access to some functionality or service on the Platform, we will mark some fields as mandatory, as they are data that we need to be able to provide you with the service or give you access to the functionality in question. . Please note that if you decide not to provide us with this data, it is possible that you will not be able to complete your registration as a user or you may not be able to enjoy these services or features.



Depending on how you interact with our Platform, depending on the services, products or features you want to use, we will process your personal data for the following purposes:





1. To manage your registration as a Platform user


If you decide to register as a user on our Platform, we need to process your data to identify you as a user of it and give you access to its various features, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Support.

You can use access or login through a social network or another employee activates this service (social login) when available on our login screen, either to associate the login with your account or register a new account. If so, your login credentials as well as your name and email/phone number (you may need to authorize this) will be imported from your social media account or the contributor's. By using this login option, these third parties may send us certain additional information from your public profile, such as, for example: name, gender, approximate age or your profile picture, in accordance with the terms of use of the social network /collaborator, which we recommend you read carefully. We will not keep this additional data unless you authorize us to do so. Likewise, the use of this functionality may imply providing certain information about your activity to the social network or to the collaborator. In any case, we recommend that you review your privacy settings and the privacy policies of the collaborator or social network, to find out how these third parties handle your data.



2. For the development, fulfillment and execution of the purchase and sale or services contract that you entered into with us on the Platform



This purpose includes the processing of your data, mainly for:


▪ Contact you regarding updates or informational communications related to the functionalities, products or services contracted, including quality surveys and to allow establishing the degree of customer satisfaction with the service provided.


▪ Process the shipment of your order.


▪ Manage payment for the products you buy, regardless of the payment procedure used. For example:


 Activate the necessary mechanisms in order to prevent potential fraud against you and against us during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the transaction being blocked.


 Manage possible returns after you have made a purchase and manage requests for information about the availability of items, product reservations through the Platform, or provide you with services related to the development of products exclusive to your measure.


 Billing purposes and to provide you with receipts and invoices for purchases you have made through the Platform.





3. To respond to the requests or requests you make through the Customer Support channels


We only process the personal data that is strictly necessary to manage or resolve your request or request.



4. For the purposes of statistical analysis


To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;










Where do you store, use and share the personal information of your website visitors?

Our website is hosted on the platform. provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the database. stores your information on secure servers behind a firewall. complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a Tier 1 vendor.

PCI DSS is an information security standard for organizations or businesses that accept credit card payments. This standard helps create a secure environment by improving the quality of cardholder data and reducing credit card fraud. 



How do you communicate with your website visitors?


We may contact you to notify you regarding your   account or order, to assist you in resolving an issue relating to your account or order, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to make this contact. For this, we may contact you via email, telephone, text messages and post. 



How do you use cookies and other tracking technologies?

Consult our Cookies Policy available at any time on our platform.



How can I withdraw my consent?

If you do not want it to be possible for us to continue to collect your personal information, please contact us at:



Privacy Policy Updates

We have the right to modify this privacy policy at any time, so you are advised to regularly review this policy.

The changes will be immediately put into practice after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it. 

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